Terms and Conditions

Welcome to Wonders in Wax, your go-to for Luxury 3D Candles in Poole, England. By accessing our Website and purchasing our products, you agree to abide by these terms and conditions.

Product Information:

We strive to provide accurate descriptions and images of our Candles; however, variations in color, shape, and size may occur due to the handmade nature of our products.

Ordering and Payment:

Orders placed on our website constitute an offer to purchase our products. Payment must be made in full at the time of ordering. We accept various forms of payment, including credit/debit cards and PayPal.

Shipping and Delivery:

We aim to dispatch orders within [insert timeframe] days of receiving payment. Delivery times may vary depending on your location. We are not responsible for any delays caused by third-party shipping carriers.

Returns and Refunds:

We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days days of receiving your items to arrange a return and refund. Please note that return shipping costs are the responsibility of the customer. For more information on Shipping and Returns, see our designated Shipping and Returns Page. 

Intellectual Property:

All content on our website, including images, text, and logos, is the property of Wonders in Wax and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

Privacy Policy:

We are committed to protecting your privacy. Any personal information collected during the ordering process will be used solely for the purpose of fulfilling your order and will not be shared with third parties.

Limitation of Liability:

In no event shall Wonders in Wax be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or website.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of England. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

Contact Us: If you have any questions or concerns about these terms and conditions, please contact us at [insert contact information].

By placing an order with Wonders in Wax, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Wonders in Wax for your candle needs!